Select your preferred item, choose the available size or colour, and add it to your cart. Continue to checkout, enter your delivery information and select an available payment method. You will receive an order confirmation using the contact details provided at checkout.

Once your order has been dispatched, tracking information will be shared through the email address or phone number entered at checkout. If you need an update before dispatch, contact our support team with your order number.

We deliver to serviceable locations across Pakistan through our courier partners. Delivery availability and any applicable charges are confirmed during checkout. For remote locations, our team may contact you if additional information is required.

Delivery time depends on your location, order volume and courier operations. The latest expected timeframe should be displayed in your store policy or order confirmation. During launches, public holidays or sales, dispatch may take slightly longer.

Cash on Delivery may be offered for eligible orders and serviceable locations. The payment methods currently available for your address will appear during checkout. Some high-value or customised orders may require advance confirmation or payment.

Please review the size guide provided on the relevant product page and compare it with a garment that fits you comfortably. For abayas, length is especially important. If you remain unsure, send our team your height and preferred fit for personal guidance before ordering.

We photograph our products carefully, but colour can vary slightly because of screen settings, studio lighting and fabric texture. Georgette, crepe and satin-finish materials may also reflect light differently. Small variations are normal and do not indicate a defect.

Eligible items may be exchanged or returned according to the conditions and timeframe stated in our return and exchange policy. Items should remain unworn, unwashed, unaltered and in their original packaging with tags attached. Please review the policy before sending anything back.

Contact us as soon as possible with your order number and clear photos or an unboxing video showing the item and packaging. Our team will review the issue and explain the appropriate replacement, exchange or resolution process.

Always follow the care instructions supplied with the product. In general, delicate modestwear benefits from gentle hand washing or a delicate cycle with mild detergent, cool water and air drying away from direct sunlight. Embellished pieces may require professional dry cleaning.